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IntelliCasa Privacy Policy


Effective: 1st July 2009; updated 3 May 2019

IntelliCasa Ltd is committed to protecting and respecting your privacy.

This privacy notice tells you what to expect us to do with your personal information when you make contact with us or use one of our services.

We will inform you about:

  • Why we are able to process your information

  • What purpose we are processing it for

  • Whether you have to provide it to us

  • How long we store it for

  • Whether there are other recipients of your personal information

  • How we handle and secure your personal data

  • How you can contact us regarding any issue of your data protection

Plain English Summary


We take your privacy very seriously.

Children (under 18s) are not eligible to use our services and should not submit any personal information to IntelliCasa Ltd.


IntelliCasa Ltd does not actively track you as an individual.


Should you send us an email via the contact form(s), your name, email address and message will be emailed to us . This information is kept private. We will store this information within our own email system so that we are able to respond to you.

Should you comment on a blog post or web page on this site, then your name, email address, IP address and message will be stored in our website database (as you would expect).


This makes your name, website address and comment (but not your email address) viewable by the general public on the website.


The website does use some cookies when you browse this website. These are used to ensure proper running of this website, and also to help us improve your experience when browsing.


If you don’t know what cookies are or if you would like to find out more, please read this external guide.


Privacy Statement

This Privacy Declaration includes information about the personal data collected by IntelliCasa Ltd, as well as the manner in which IntelliCasa Ltd uses and processes this personal data.

Purchasing products/goods of IntelliCasa Ltd, subscribing to the newsletter, requesting a client’s account, subscribing to a training /event and any communication with IntelliCasa Ltd implies your explicit approval (through disclosure of your personal information or opt-in) of the Privacy Declaration and consequently how we collect, use and process your personal data.

Types of personal data

IntelliCasa Ltd can collect and process the following personal data:

•    Name
•    Surname
•    Gender
•    Company
•    Language
•    Department
•    Job description and title
•    Signature
•    Contact preference
•    IP-address
•    E-mail address
•    Telephone number (landline and/or mobile phone)
•    Customer Number
•    Purpose of contact
•    Contact person within IntelliCasa Ltd
•    Images/photos
•    IP-Country
•    Social media data
•    Camera footage from your CCTV system for testing purposes
•    Building drawings and schematics for designing and installation purposes
•    Home Automation Data for testing and operating purposes
•    All personal data provided in the ‘your message’ field when completing a contact form or a project details form
•    All personal data freely provided to IntelliCasa Ltd (e.g. in light of correspondence).

IntelliCasa Ltd also automatically collects anonymous information regarding your use of the Website. As such, IntelliCasa Ltd shall (for example) automatically log which sections of the Website you visit, which web browser you use, which website you visited when you obtained access to the Website, etc. We cannot identify you through this data, but it allows IntelliCasa Ltd to draw up statistics regarding the use of the Website.

Methods of personal data collection

The personal data is collected in the context of:


  • Product ordering and registration

  • Designing & Installing a home automation system

  • Data Statistics in improving and optimising the installed system by IntelliCasa Ltd

  • Requests for information, support, service or assistance

  • Registration for training, events or other materials

  • Completion of Website (contact& project) forms or surveys

  • Visiting/browsing the Website

  • Collaboration with IntelliCasa Ltd in general

  • Incoming and outgoing correspondence with IntelliCasa Ltd

  • Visiting the office of IntelliCasa Ltd

  • Requesting the creation of a client account

  • Requesting an offer

  • Subscription to the newsletter

  • Registration to an IntelliCasa Ltd event or collecting personal data on third party events

  • Filming/taking photos at an event or of an agreed site/house

  • Exchanging business cards

  • Verification of your identity (e.g. when a data subject contacts customer service)

All personal data, collected by IntelliCasa Ltd, are thus expressly and voluntarily provided by you.

Providing certain personal data is (sometimes) a requirement to be able to enjoy certain services (e.g. to gain access to certain parts of the Website, to subscribe to newsletters, to participate in certain activities and events). In this respect, it shall be indicated which data must be provided mandatory and which data is optional.

Use of personal data

IntelliCasa Ltd can use your personal data for the following purposes:

✓ Performance of the agreement with IntelliCasa Ltd (incl. follow-up thereof)

✓ Follow-up of client opportunities and leads
✓ Organising an event (incl. sending out invitations)
✓ Responding to questions (whether or not received through the contact form)
✓ Optimising the quality, management and content of the Website
✓ Sending newsletters
✓ Creating statistics
✓ Drawing up a quote
✓ Follow-up after a meeting
✓ Creation of an account (free or paying) and the confirmation thereof
✓ Providing support/assistance (e.g. in case of problems)
✓ Optimising Systems sold and installed by IntelliCasa Ltd
✓ Send targeted marketing and advertising, updates and promotional offers based on your communication preferences and – where applicable – upon explicit consent
✓ Conducting customer satisfaction studies, surveys and other market research
✓ Analysing Data for academic and research purposes
✓ Confirmation of the subscription of a webinar/training/event/etc.
✓ Issuing invoices and the collection thereof
✓ Offering training to the customer
✓ Making a promotional movie with camera footage/photos of an event


Processing takes place on the following legal grounds, as the case may be:


  • You have given consent to the processing of your personal data for one or more specific purposes

  • Processing is necessary for the performance of the agreement with IntelliCasa Ltd or in order to take steps at your request prior to entering into an agreement

  • Processing is necessary for compliance with a legal obligation to which IntelliCasa Ltd is subject

  • Processing is necessary in order to protect your vital interests or of another natural person

  • Processing is necessary for the performance of a task carried out in the public interest 

Disclosure of personal data to third parties

IntelliCasa Ltd shall not disclose your personal data to third parties unless it is necessary in the context of performing the agreement and optimisation thereof (including but not limited to database management, invoice and payment processing for IntelliCasa Ltd). In this respect, your personal data may be disclosed to payment providers, software providers, cloud partner, transport partners, financial institutes, insurance companies, service providers and Crestron US (Inc.).


If it is necessary that IntelliCasa Ltd discloses your personal data to third parties, the third party concerned is required to use your personal data in accordance with the provisions of this Privacy Declaration.


Notwithstanding the foregoing, it is however possible that IntelliCasa Ltd discloses your personal data:


•    To the competent authorities (i) if IntelliCasa Ltd is obliged to do so under the law or under legal or future legal proceedings and (ii) to safeguard and defend our rights

•    If IntelliCasa Ltd, or the majority of its assets, are taken over by a third party, in which case your personal data – which IntelliCasa Ltd has collected – shall be one of the transferred assets

In all other cases, IntelliCasa Ltd will not sell, hire out or pass on your personal data to third parties, except when it (i) has obtained your permission to this end and (ii) has completed a data processing agreement with the third party in question, which contains the necessary guarantees regarding confidentiality and privacy compliance of your personal data.

Storage of personal data

Unless a longer storage period is required or justified (i) by law or (ii) through compliance with another legal obligation, IntelliCasa Ltd shall only store your personal data for the period necessary to achieve and fulfil the purpose in question, as specified in the Privacy Declaration under 'Use of personal data'.

Your privacy rights

In light of the processing of your personal data, you enjoy the following privacy rights:


  • Right of access to your personal data

  • Right to rectification, completion or update of your personal data

  • Right to delete your personal data ('right to be forgotten'). (IntelliCasa Ltd wishes to point out that in this context certain services will no longer be accessible and/or can no longer be provided if you delete resp. request deletion of certain required personal data)

  • Right to limit the processing of your personal data

  • Right to transferability of your personal data

  • Right to object to/oppose the processing of your personal data

If you wish to invoke your privacy rights please contact or write to us for exercising your privacy rights and deliver it to IntelliCasa Ltd by post at the address, as specified in the Privacy Declaration under ‘’ Contact IntelliCasa Ltd’’ 

If you no longer wish to receive newsletters or information about the goods and services of IntelliCasa Ltd, you can unsubscribe at any time by clicking the "unsubscribe" button underneath each of the IntelliCasa Ltd emails.



Security of personal data

IntelliCasa Ltd undertakes to take reasonable, physical, technological and organisational precautions in order to avoid (i) unauthorised access to your personal information, and (ii) loss, abuse or alteration of your personal data.

Notwithstanding IntelliCasa Ltd’s security policy, the checks it carries out and the actions it proposes in this context, an infallible level of security can never be guaranteed. Since no method of transmission of information over the internet, or any method of electronic storage is 100% secure, IntelliCasa Ltd is, in this context, not in a position to guarantee absolute security.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contact IntelliCasa Ltd

If you have questions and/or remarks about this Privacy Declaration or the manner in which IntelliCasa Ltd collects, uses and/or processes your personal data, please contact us:

Via e-mail:
Via post: 40 Avonmore Road, Kensington W14 8RS,London , UK

In case you are not satisfied with the way IntelliCasa Ltd handled your questions and/or remarks or have any complaints about the way IntelliCasa Ltd collects, uses and/or processes your personal data, note that you have the right to lodge a complaint with the Privacy Commission.

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